Universal Associate - Medford/McAndrews in Medford, Oregon For Sale
Universal Associate - Medford/McAndrews Job Type: Full-Time Location: Medford, OR Last Updated: 08/13/xxxx Job Description: Opens and processes all types of deposit and loan accounts including complex retail products such as Expressline, Consumer Loans, Credit Life Insurance, VISA Merchant Accounts and small business loans. Cross-sells other bank services and refers customers to other departments as appropriate. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank". Works on assignments that are moderately complex in nature (i.e., new accounts, interviewing clients, suggesting appropriate products -OR-fulfills the role of Carefree 50 Coordinator) where judgment is required in resolving store problems and making routine recommendations. Normally receives no instruction on routine work, general instructions on new assignments. Requires specialized functional experience, reading, writing and basic arithmetic skills; knowledge of bank operating procedures, practices and policies. Ability to use office and bank software and equipment (i.e., computers, 10-key, etc.). Requires a high school diploma, vocational training or equivalent and customer service skills. Ability to demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Must be able to keep up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required, annual required, or job-specific training. No relocation offered. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.